We decides to take a trip together for our first wedding anniversary. The idea was to go to places with less crowd and more smell of nature. Kerala, known for its green grandeur, was a natural choice. Travelbug India and Pratheesh made it a wonderful experience for us, right from deciding the places to visit (Thekkady, Allepuzha and Mararikulam) and stay (CGH Earth and a Houseboat) to arranging for every travel prop like our faithful Indica and Sashi, the chauffeur. You may say that’s exactly what a travel agency should be doing.I would like to tell you that more than not, even the basics are overlooked and a holiday becomes a logistical nightmare.Travel Bug India delivered a very committed and personalized travel ambience for us at every step and for every destination. With their thorough knowledge of the land and its customs and quirks, he kept us informed and educated on even the most minute, yet critical, details. We were almost about to finalize a particular hotel in Mararikulam during our initial discussions when we were advised that that it may not be the best choice as the hotel management had faced labor union problems in the past and room service after 5:00 p.m. may not be available. Having grown up in a state with similar political set up, we understood the reality and were very impressed that TravelBugIndia briefing me upfront on the same. Even titbits like which hill station would offer the freshest of the spices or what local (read, street side) cuisine we must not miss, made us feel that we were travelling with a friend who understood exactly how we wanted to experience the flavors of Kerala. They were forever caring and NEVER intrusive in their services. Truly, a rare combination. We have already recommended them to all and sundry and we are sure that they would render their delectable service every time, everywhere.” Senior Manager – Transition & Planning iGATE Global Solutions Limited Bangalore